Base Defence Gym (BDG) β Frequently Asked Questions
π₯ Membership & Pricing
Q What membership options do you offer?
We offer Full-Access Memberships, Flexi Passes, and Drop-In sessions:
- Full-Access Memberships: unlimited training across eligible classes on a monthly basis.
- Flexi Passes: a set number of sessions per month, used as and when attended. Flexi Pass credits do not roll over.
- Drop-In sessions: one-off single visits for any age-appropriate class on the timetable.
π For full pricing details, visit our Pricing page.
Q Do you offer discounts?
Yes β Blue Light Discount and Student Discount (valid ID required; limited availability).
Q Can I pause (freeze) my membership?
Yes. The same 14-day notice policy applies to freezes.
For complete details, see our Terms & Conditions.
Q Whatβs your cancellation policy?
14 daysβ notice in writing (email or via the member app/portal) is required for cancellations.
For full terms and examples, see our Terms & Conditions.
π Trials & Getting Started
Q How do I book a free trial?
Download the app from our website, create a profile, choose your class, and book a FREE Trial. Message us to confirm your booking.
Q What should I expect in my first class?
A structured warm-up, technique demonstration, partner drills, and light, controlled flow practice. Youβll be guided step-by-step and paired with experienced members to help you ease in safely.
Q Do I need experience or to be fit before starting?
No. Classes are designed for all fitness levels β training builds strength, coordination, endurance, and confidence.
Q Can I watch a class before joining?
Yes β youβre welcome to observe a session and speak to a coach beforehand.
π§ Classes & Programs
Q What styles do you teach?
Brazilian Jiu-Jitsu (Gi & No-Gi), Submission Grappling, and Muay Thai.
Q Do you run a general βMMA classβ?
We focus on mastering the pure arts first (BJJ, Submission Grappling, Muay Thai). This builds deeper technical understanding, timing, composure, and control before mixing ranges.
- Cleaner, more efficient technique
- Better control under pressure
- Improved reaction and range awareness
- Greater confidence in real-world and competitive scenarios
With strong foundations, integrating skills becomes natural β the essence of effective mixed martial arts.
Q Women-only classes?
Yes. Check the timetable for current women-only blocks. Weβll continue to expand this offering.
Q Kidsβ classes?
Yes β structured, age-grouped sessions that build confidence, discipline, coordination, and respect. A parent/guardian must complete both a Waiver and a Membership Agreement before participation.
Q Can I train if Iβm older or less athletic?
Absolutely. Techniques rely on leverage, timing, and strategy β not brute strength. Coaches adapt sessions to all ages and abilities.
Q Do I have to compete?
No. Competition is optional β many train for fitness, self-defence, and personal growth.
Q How long are classes?
Classes range between 50 and 90 minutes, depending on the type of class. Sessions include warm-up, technical instruction, drilling, and (where suitable) controlled sparring/pad work.
π± Booking & The App
Q How do I book or cancel classes?
Use the app for all bookings/cancellations. If a class is full, join the waitlist β youβll be notified if a space opens.
Q What if I miss a booked session?
Missed sessions count towards your monthly allowance. Please cancel in advance if you canβt make it.
π₯ Equipment & What To Bring
Q What do I need to bring?
- BJJ (Gi): Clean Gi and belt
- No-Gi / Grappling: Rashguard and shorts/leggings (no zips)
- Muay Thai / Striking:
- Adults: Hand wraps and 14β16 oz gloves (size & sparring intensity dependent)
- Kids (8β11): 8 oz gloves
- Kids (12β16): 10β12 oz gloves
- Gumshield: Mandatory for all Muay Thai sessions
- All classes: Flip-flops/sliders, water bottle, towel
- BJJ (Gi & No-Gi): Gumshield optional but recommended (esp. live rolling/positional sparring)
- Striking sparring/contact drills: Shin guards required; groin guards optional
Q Do you sell or loan equipment?
No. We do not sell or loan equipment for hygiene reasons.
Q Hygiene rules?
Arrive clean, nails clipped, no jewellery, and no skin infections. Read our Code of Conduct for full hygiene and safety policies.
π‘οΈ Safety, Waiver & Safeguarding
Q Do I need to sign anything before training?
Yes β all members and trialists must complete both a Waiver and a Membership Agreement before taking part in any class.
Q Safeguarding at BDG
BDG is an approved gym holding the Safeguarding Code in Martial Arts. We provide a safe, inclusive environment for all.
- All coaches hold Enhanced DBS checks
- Coaches are qualified and insured in their disciplines
- Regular safeguarding and first-aid training
- Adherence to UK Sport safeguarding procedures and reporting
Juniors must be checked in/out by a parent/guardian and collected by authorised adults.
π§© Etiquette & Culture
Q Is there a certain etiquette I should follow?
- Listen to your coach and follow directions
- Train with control and care
- Communicate with partners before rolling/sparring
- Keep your kit and body clean
- Be punctual, positive, and humble
β±οΈ Training Progress & Frequency
Q How often should I train to improve?
2β3 sessions/week is ideal for steady progress. Consistency beats intensity.
Q How does BJJ grading work at BDG?
Promotions are based on attendance, technical proficiency, attitude, and contribution. Stripes throughout the year, with formal belt gradings twice a year β Summer and Winter.
Q Can beginners train or roll with black belts?
Yes. Accessibility and mentorship are core to our ethos β beginners regularly get guidance and mat time with senior belts.
π€ Sparring & Open Mat
Q Who can join Open Mat?
Anyone. Open Mat is for drilling, rolling, or light sparring at your pace. Respect your partner and train safely.
Q Is sparring compulsory?
No. Itβs optional and introduced gradually when youβve developed sufficient control and defence.
π Competition & Private Coaching
Q Do you have a competition team?
Yes. We prepare members for BJJ, Submission Grappling, and Muay Thai competitions β including event calendars, training cycles, and weight management.
Q Can I book private coaching?
Yes β 1-to-1 and small-group sessions for technical refinement, conditioning, or competition preparation. Contact us for rates and availability.
π§ Facilities, Access & Location
Q Where are you located?
Unit G1, 43β49 Fowler Road, Hainault, IG6 3FF (UK).
Q Parking and public transport?
Plenty of free on-site parking. Nearest stations: Hainault and Fairlop.
Q Access outside class times?
Full-time members can access training equipment, bags, and conditioning areas outside class hours (see timetable for access windows).
Q Accessibility needs?
Weβre happy to accommodate. Contact us in advance if you require adjustments or assistance.
πΈ Photos, Media & Privacy
Q Will photos or videos be taken?
Occasionally for community highlights/promotions. If you prefer not to appear, let a coach know.
Q How do you handle my personal data?
We comply with UK GDPR. See our Privacy Policy.
π³ Payments, Billing & Receipts
Q What payment methods do you accept?
Card payments via the app/portal; receipts emailed automatically. We do not accept American Express.
Q Do Flexi Pass credits roll over?
No. Flexi Pass credits do not roll over.
Q Refunds?
Trials are free. Memberships are non-refundable once the billing period starts, except where required by law or agreed at our discretion.
π Holidays, Closures & Updates
Q Are you open on bank holidays?
Check the app for updates. We post holiday timetables and any short-notice closures on the app and WhatsApp group.
π Contact
Website: www.basedefencegym.com
Email: info@basedefencegym.com
Phone: 020 3663 0631
Quick Links: Timetable Β· Pricing Β· Terms & Conditions Β· Code of Conduct Β· Privacy Policy